| Response to a problem | Within 1 working day |
| Technical troubleshooting by phone | ✔ |
| Preventive maintenance options | Half-yearly |
| Remote maintenance using teamviewer | ✔ (customer requirements must be met) |
| Non-wear part supply parts supplied by express delivery | ✔ |
| VPE | 1 |
Service package - Maintenance contract
COMFORT
Price upon request
Prices are recommended retail prices. Retailer prices may vary.
Art.-No. 3589106
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With our service we want to make maintenance and repair of your OPTIMUM CNC machine as easy as possible for you. Therefore, OPTIMUM offers you different maintenance contracts which can be adapted to your requirements and wishes. With our maintenance contracts you can choose between the options Comfort, Medium or Basic. You can be sure: Our technicians are there to help you with every problem - whether on the phone, by remote maintenance via teamview or in person.
- Incl. 400 kilometres in total (200 km one way)
- Each additional kilometre will be invoiced at EUR 0.80
- Plus travel costs EUR 120.00 per hour or part thereof
- Overnight accommodation and expenses according to expenditure
Unit: pc(s).
Packaging unit: 1
Packaging unit: 1
Optimum Maschinen Germany GmbH
Dr.-Robert-Pfleger-Str. 26
Deutschland / Germany
96103 Hallstadt
info@optimum-maschinen.de
Dr.-Robert-Pfleger-Str. 26
Deutschland / Germany
96103 Hallstadt
info@optimum-maschinen.de
If a guarantee is shown in the article description and/or in the description of the scope of delivery, your legal rights of liability for defects towards your seller remain unaffected. For the scope, duration, content and the guarantor, please refer to the guarantee conditions. We are not liable for printing errors, mistakes or incorrect presentation. Technical and optical changes are reserved. Fig. partly with optional accessories. Delivery is made exclusively according to our terms of delivery and payment. The sale is carried out via the specialized trade.